Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Chat window does not open

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Qboy61

SuMo Bot
SuMo Bot
more options

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

All Replies (2)

milosagastume11
milosagastume11
more options

It is possible that you are having problems with this service. Thank you for your patience.

If there is a problem with your browser, you can post it in this forum. :)

SuMo Bot
SuMo Bot Question owner
more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.