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Cannot send email

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by sfhowes

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I suddenly could not send email anymore through Thunderbird. I consulted my provider (KPN, The Netherlands) and they finally pointed to Thunderbird as the cause of this. The message i get when i want to set the password (as suggested during set-up), is attached as Popup after trying to send email _ Screenshot from 2021-04-07 21-32-25.png The settings are in E-mail settings Screenshot from 2021-04-07 21-10-33.png

I suddenly could not send email anymore through Thunderbird. I consulted my provider (KPN, The Netherlands) and they finally pointed to Thunderbird as the cause of this. The message i get when i want to set the password (as suggested during set-up), is attached as Popup after trying to send email _ Screenshot from 2021-04-07 21-32-25.png The settings are in E-mail settings Screenshot from 2021-04-07 21-10-33.png
Attached screenshots

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Your picture shows no authentication on the outgoing server. Change it to 'normal password', restart TB, and see if sending works.