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Failed to Import Passwords from Lastpass

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  • 1 has this problem
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  • Last reply by cor-el

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I downloaded the export csv file from lastpass then I enabled the import from file on web lockwise. When I went to upload the csv file to lockwise it said "Import Complete New logins added: 0 Existing logins updated: 0 Duplicate logins found: 0 (not imported) Errors: 0 (not imported)"

I'm not sure why it isn't importing any of the data. I exported a new csv from lastpass to try again after restaring firefox to no avail. Please help. Thanks!

I downloaded the export csv file from lastpass then I enabled the import from file on web lockwise. When I went to upload the csv file to lockwise it said "Import Complete New logins added: 0 Existing logins updated: 0 Duplicate logins found: 0 (not imported) Errors: 0 (not imported)" I'm not sure why it isn't importing any of the data. I exported a new csv from lastpass to try again after restaring firefox to no avail. Please help. Thanks!

All Replies (1)

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You can create a sample CSV file in Lockwise and compare that to the CSV file generated by LastPass.

Note that Firefox needs the protocol (http:// or https://) for the URL (hostname and origin) fields, so you may have to edit the file to include a missing protocol.