Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google messages website blank page

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by jonzn4SUSE

more options

I have an Ubuntu desktop and I am trying to switch my browsing from Chrome to Firefox but cannot load the website "https://messages.google.com". This is actually a NEW install of Ubuntu Desktop 20.0.4 which had Firefox 86.0.1 64-bit pre-installed.

I have been using the Google Messages app via the computer successfully for YEARS on current versions of Chrome on Ubuntu (and it still works today). I have cleared Firefox cache and all data multiple times. I have restarted the browser multiple times. I have tried to hit the website in standard and private mode. No luck.

If I hit https://messages.google.com/ I get the pretty page with icons then click "messages for web" link in the right corner which redirects me to "https://messages.google.com/web/authentication" and I get a blank white page that never changes. Ever. With Chrome the next thing I would see is a QR code to scan with the phone app ... then it works. Nothing with Firefox.

All Replies (1)

more options

Can you click here to see if anything is being blocked. see screenshots Did you try in safe mode?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.