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Firefox crashes every session

  • 8 replies
  • 1 has this problem
  • 8 views
  • Last reply by SAM

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Why does Firefox crash after each session, Chrome and Edge never crash.

All Replies (8)

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Do you mean that Firefox crashes when you shut it down? Not while surfing?


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-61373b63-acb3-4944-b383-3eb250210219 2/19/2021, 9:43 AM View bp-922bc6bf-3ddd-4b2b-bb36-ea14f0210202 2/2/2021, 9:38 AM View bp-e1b15e03-7f40-4142-a42e-54d6d0210202 2/2/2021, 9:32 AM View bp-c57af2db-4245-4f64-b7a8-187450210201 1/31/2021, 7:52 PM View bp-ab42e328-49a7-4997-a797-f9a8e0210201 1/31/2021, 7:19 PM View bp-6bec729e-7f37-475f-b66f-854630210129 1/28/2021, 7:08 PM View bp-222a01e5-c91c-4ccd-a21c-266120210128 1/28/2021, 2:57 PM View bp-e4870d11-b136-444d-bc81-97e1d0210122 1/22/2021, 8:59 AM View bp-0bd39f64-ecee-4a60-b5fb-1f5640210121 1/21/2021, 8:42 AM View bp-f5ff08d7-c8b1-4d3c-89ea-445100210121 1/21/2021, 8:37 AM

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bp-61373b63-acb3-4944-b383-3eb250210219 2/19/2021, 9:43 AM View bp-922bc6bf-3ddd-4b2b-bb36-ea14f0210202 2/2/2021, 9:38 AM View bp-e1b15e03-7f40-4142-a42e-54d6d0210202 2/2/2021, 9:32 AM View bp-c57af2db-4245-4f64-b7a8-187450210201 1/31/2021, 7:52 PM View bp-ab42e328-49a7-4997-a797-f9a8e0210201 1/31/2021, 7:19 PM View bp-6bec729e-7f37-475f-b66f-854630210129 1/28/2021, 7:08 PM View bp-222a01e5-c91c-4ccd-a21c-266120210128 1/28/2021, 2:57 PM View bp-e4870d11-b136-444d-bc81-97e1d0210122 1/22/2021, 8:59 AM View bp-0bd39f64-ecee-4a60-b5fb-1f5640210121 1/21/2021, 8:42 AM View bp-f5ff08d7-c8b1-4d3c-89ea-445100210121 1/21/2021, 8:37 AM

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Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.


Product Firefox Release Channel release Version 85.0.2 Build ID 20210208133944 (2021-02-08)

Fri, 19 Feb 2021 13:15:29 GMT bp-61373b63-acb3-4944-b383-3eb250210219 Signature: AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize on shutdown

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

Attention sumo's there are 5 related bug reports

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 86.0.1, first offered to Release channel users on March 11, 2021

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problem continues

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Enter about:support in the URL bar, go to the "Places database" section and click Integrity check.

After all you can paste the output here.

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After months of waiting for a fix I'm of the opinion that Firefox is just faulty and isn't ready for use as a browser. It crashes every day! What good is it?

Google never crashes, nor does Edge.

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