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Firefox 86 on Mac crashes on opening gmail.com and meet.google.com

  • 6 replies
  • 1 has this problem
  • 29 views
  • Last reply by contact452

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My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective. Also seems to happen on other google domains, like meet.google.com

Some Crash ID's bp-b0a5daca-f85f-47dc-a306-647250210306 (gmail.com crash) bp-d4e0a614-cea4-41b3-b665-e5abd0210306 (meet.google.com crash)

What I've done:

  • Tested if crash happens in safe mode (yes)
  • Refreshed my installation: still happens
  • Removed all cookies for google domains, still happens
  • Created a fully new profile, crash still happens
  • Installed a new Firefox from the website, crash still happens

Modified by contact452

All Replies (6)

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Also happens on other google domains, for example meet.google.com

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gmail.com bp-b0a5daca-f85f-47dc-a306-647250210306 meet.google.com bp-d4e0a614-cea4-41b3-b665-e5abd0210306

Signature: dlopen

Uptime 45 seconds <gmail.com>

Crash Reason EXC_BAD_ACCESS / KERN_CODESIGN_ERROR

This is for Sumo's Related Bugs 1582497 NEW --- EXC_BREAKPOINT crashes in dlopen in CTFontCreateWithFontDescriptor on macOS 10.14 on startup

566614 RESOLVED WORKSFORME Crash [@dlopen ] on Thunderbird startup

530017 RESOLVED INCOMPLETE Crashes [@dlopen ] on all branches, usually at startup, possibly caused by the WebEx plug-in

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Dear FredMcD,

Thanks for looking into this. I did start in safe mode / with plugins disabled, and the crash happened again. I submitted the crash report under bp-5a59c92c-c0e5-4bb7-99cf-7babb0210306 and it again seems to be related to dlopen.

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I called for more help.


bp-5a59c92c-c0e5-4bb7-99cf-7babb0210306 Signature: dlopen

Uptime 17 seconds

Crash Reason EXC_BAD_ACCESS / KERN_CODESIGN_ERROR

This is for Sumo's Related Bugs Same as above

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Is there anything that I can do here? Or maybe a workaround?

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