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watching Netflix on Firefox does not work

johanna.czech
johanna.czech

Hello dear community,

I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this

https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

won't work unfortunately. Does someone have any other idea what to possibly do?

Thanks a lot for your help! -Jo

Hello dear community, I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct won't work unfortunately. Does someone have any other idea what to possibly do? Thanks a lot for your help! -Jo

Chosen solution

Hey,

thanks a lot for your answer! The problem actually wasn't Firefox. I needed to install something on Ubuntu to be able to play .mp4 files and that has solved the issue.

Read this answer in context 👍 0

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

How about downloading another version to a folder and run it from there. Then test Netflix without signing into your Firefox account.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

johanna.czech
johanna.czech Question owner

Chosen Solution

Hey,

thanks a lot for your answer! The problem actually wasn't Firefox. I needed to install something on Ubuntu to be able to play .mp4 files and that has solved the issue.