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Firefox won't play any videos on a fresh install

  • 3 replies
  • 1 has this problem
  • 44 views
  • Last reply by FredMcD

ffox1987
ffox1987

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox.

To my surprise, no videos can be played on any website (except youtube).

The video either doesn't load or shows the "Error loading player: No playable sources found" error.

I had no extensions installed, tried refreshing, tried disabling hardware acceleration; nothing solved it.

All content plays fine on chrome.

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox. To my surprise, no videos can be played on any website (except youtube). The video either doesn't load or shows the "Error loading player: No playable sources found" error. I had no extensions installed, tried refreshing, tried disabling hardware acceleration; nothing solved it. All content plays fine on chrome.

Chosen solution

If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

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All Replies (3)

FredMcD
FredMcD

Chosen Solution

If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

ffox1987
ffox1987 Question owner

Thanks Fred, installing the media feature pack solved the problem

FredMcD
FredMcD

Glad to help. Safe Surfing.