Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Everytime I restart Firefox, all my bookmarks and add-ons are gone

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by jscher2000

more options

I want to understand how and why it happens and mostly how can I stop that to happen again. It's really frustrating that I have to keep my computer on 24/7 so I wouldn't lose anything on here...

All Replies (1)

more options

Sorry, this could indicate that Firefox did not install fully. Could you back up your bookmarks before following the rest of my suggestions:

The DMG file contains the Firefox application, but Firefox needs to run from the Applications folder to create permanent data folders. Could you double-check the steps in the following article and make sure Firefox is getting successfully installed:

How to download and install Firefox on Mac

Can you get a persistent installation?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.