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  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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I found this looking for help with my question:

I see duplicates in the Devices & apps list

If you see devices listed multiple times (and you're sure that it is the same device) in the Devices & apps list, click the Disconnect button next to that device to remove it.

MY QUESTION: What if I am NOT SURE it is the same device? Thank you

All Replies (1)

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The best way is to disconnect all devices you are not sure about. Then start those devices and re-enable them to sync. Any 'bad' devices would be removed.