Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot import bookmarks

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

All Replies (1)

more options

When you did the re-install, did you choose to save your personal data?