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Continued crashing of Firefox

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  • Last reply by Paul

l.humphreys
l.humphreys
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I have a new Samsung A71 cellphone running Android 10. I've used Firefox for years on my HP laptop running Windows 10 and on my old BlackBerry Priv also running Android. No problems on them at all with Firefox.

I load Firefox on my Samsung and it keeps crashing anywhere from roughly 10 seconds to a few minutes after opening. Can anyone help please ? Many thanks, Lee

I have a new Samsung A71 cellphone running Android 10. I've used Firefox for years on my HP laptop running Windows 10 and on my old BlackBerry Priv also running Android. No problems on them at all with Firefox. I load Firefox on my Samsung and it keeps crashing anywhere from roughly 10 seconds to a few minutes after opening. Can anyone help please ? Many thanks, Lee

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Paul
Paul
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Hi

If you type about:crashes into the address bar, find the most recent entry that has a Socorro link and tap the word Socorro.

A web page should open. If you could copy and paste the address of that page into a reply to this thread, we can look into that crash for you.