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Firefox closes popups even though popup blocking is turned off

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by bob210

bob210
bob210
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I have a website that I frequently use that opens popups to display items to be printed. As it tries to open a popup, Firefox allows the popup to start then, in a fraction of a second, closes it. This does not happen in Edge and other browsers. YES, I have turned off Popup Blocking in Settings. YES, I have downloaded the latest version of Firefox. Any advice would be appreciated!

I have a website that I frequently use that opens popups to display items to be printed. As it tries to open a popup, Firefox allows the popup to start then, in a fraction of a second, closes it. This does not happen in Edge and other browsers. YES, I have turned off Popup Blocking in Settings. YES, I have downloaded the latest version of Firefox. Any advice would be appreciated!

All Replies (2)

JustinAC
JustinAC
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Hello Bob.

You may need to add this site to the Exceptions list in the Privacy & Security settings. I'll leave a link with instructions for updating that below. You also may want to check the extensions that you have. If you have a pop up blocker in your extensions this can also cause this issue.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting https://support.mozilla.org/en-US/kb/review-installed-extensions

bob210
bob210 Question owner
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I followed those instructions and the problem persists.