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Quoted messages in the body of the email have stopped collapsing

  • 6 replies
  • 1 has this problem
  • 9 views
  • Last reply by jan

jan
jan

Previous messages in the body of the email have stopped hiding, I don't see any option for collapse/expand previous mails in the same thread, then the messages become very long and I overlook the attachement, which is only at the end of all messages.

It used to work well for me before, I don't know where the problem came from.

I have the last version of TB 78.5.1 and I am also using the TB Conversations 3.2.8 addon.

don't you have any recommendations? thanks, Jan

Previous messages in the body of the email have stopped hiding, I don't see any option for collapse/expand previous mails in the same thread, then the messages become very long and I overlook the attachement, which is only at the end of all messages. It used to work well for me before, I don't know where the problem came from. I have the last version of TB 78.5.1 and I am also using the TB Conversations 3.2.8 addon. don't you have any recommendations? thanks, Jan

Chosen solution

everything works for me after new version of Conversation addon (https://github.com/thunderbird-conversations/thunderbird-conversations/pull/1594), thanks anyway.)

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All Replies (6)

jan
jan Question owner

am I the only one with this problem?

Toad-Hall
Toad-Hall
  • Top 25 Contributor

You need to find out if the problem is due to the addon(s) you are using. suggest you perform a Test. Restart Thunderbird in Safe Mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

sfhowes
sfhowes
  • Top 10 Contributor

Did you have QuoteCollapse in 68 and then find it doesn't work in 78?

jan
jan Question owner

thanks guys, but in safe mode it behaves the same - no collapse and I have never used QuoteCollapse addon.

Don't have a recommendation yet? A clean installation seems to me to be the only solution, but it annoys me a lot.

sfhowes
sfhowes
  • Top 10 Contributor

The quotes won't collapse in safe mode, as that is not the default mode, so you may have to adjust the settings in the Conversations add-on to have collapse work in normal mode. The latest version is 3.2.11.

jan
jan Question owner

Chosen Solution

everything works for me after new version of Conversation addon (https://github.com/thunderbird-conversations/thunderbird-conversations/pull/1594), thanks anyway.)