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PC windows 10 Pro crashes

  • 7 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

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Blue screen "your device ran into a problem and needs to restart. We're just just collecting some error inf and then we'll restart you". "Stop code: DPC WATCHDOG VIOLATION"

I have swopped from Google two or three times to Firefox with the same result as above (does not crash with Google). I would like to stay with firefox, therefore any help would be appreciated. Information as to how make Firefox my default browser would also be appreciated. Regards.....Bryan

Blue screen "your device ran into a problem and needs to restart. We're just just collecting some error inf and then we'll restart you". "Stop code: DPC WATCHDOG VIOLATION" I have swopped from Google two or three times to Firefox with the same result as above (does not crash with Google). I would like to stay with firefox, therefore any help would be appreciated. Information as to how make Firefox my default browser would also be appreciated. Regards.....Bryan

All Replies (7)

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https://www.bing.com/search?q=DPC+WATCHDOG+VIOLATION DPC Watchdog Violation errors were very common when Windows 10 was first released—so much so that Microsoft had to release an update to tackle it. Originally it was caused by . . .

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Hi - Thanks for your assistance. I have followed your advice and hopefully it has solved my problem.

Thanks.....Bryan.

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Keep us poted.

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Hi - It's been a few days since taking your advice, no more Windows 10 crashes, so fingers crossed. Thanks again.....Bryan.

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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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Hi - Not good news, about half an hour after my last posting the bloody PC crashed again, restarted and crashed a second time half an hour later. so I gave up and went back to Chrome that I don't like, c'est la vie.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia