Sending of password for user (email)@prodigy.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.
about 5 days ago I started getting this message and have been unable to receive/send any emails from my att.net account into Thunderbird. I've had this account for years with little issues. I believe it's been since the update that I get this message: Sending of password for user -@prodigy.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It's a POP acct and I've tried a few things to no avail. I've called ATT who said they'd "call me back" ...still waiting on that. My only hope is to find a solution here. Should I downgrade to a older version? Should I get a "key" from ATT (not sure how that helps.) I know this is a known issue and people are experiencing this. Might there be a chance Thunderbird/Mozilla is working on this? All suggestions welcome!! Thanks you in advance. Cindy
Modified by cplotkin
Chosen solution
The secure key works, as confirmed by several users on this forum. If it isn't working for you, there's an incorrect configuration somewhere. Make sure you remove old passwords from Saved Passwords in Options, restart TB, enter the key when prompted (a separate key for each account). Security apps like Avast are known to block connections, so you should disable scanning of the profile folder and secure connections by the AV app. Disable a VPN if it applies.
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Yes, you should use a secure mail key instead of the account password.
For about a week I have had the same problem.
I tried the ATT "secure mail key" and that hasn't worked.
My primary account is @bellsouth and it receives but get the same "Server Error - Please try again" message.
My 4 sub-accounts are @att and get the same message sending or receiving.
Anyone have any suggestions? I'm looking for an alternative email client but have used TB for over 10 years and hate to switch.
Chosen Solution
The secure key works, as confirmed by several users on this forum. If it isn't working for you, there's an incorrect configuration somewhere. Make sure you remove old passwords from Saved Passwords in Options, restart TB, enter the key when prompted (a separate key for each account). Security apps like Avast are known to block connections, so you should disable scanning of the profile folder and secure connections by the AV app. Disable a VPN if it applies.