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Question Details
Product: Firefox

Topic: Download, install and migration
System Details:

Windows XP

Firefox 52.9.0

More system details

Additional System Details

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.04
DRM Netscape Network Object
DRM Store Netscape Plugin
Npdsplay dll

Application

Firefox 52.9.0

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

Support URL: https://support.mozilla.org/1/firefox/52.9.0/WINNT/en-US/

Extensions

Application Update Service Helper 2.0 (aushelper@mozilla.org)

Flow 3.5.14 ({d9b84c91-b49e-4294-97f0-af503d41ee70})

Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation 1.1.4 (hotfix-bug-1548973@mozilla.org)

Multi-process staged rollout 1.10 (e10srollout@mozilla.org)

Pocket 1.0.5 (firefox@getpocket.com)

Web Compat 1.0 (webcompat@mozilla.org)

Javascript

incrementalGCEnabled: True

Graphics

adapterDescription: Intel(R) 82945G Express Chipset Family

adapterDescription2:

adapterDeviceID: 0x2772

adapterDeviceID2:

adapterDrivers: igxprd32

adapterDrivers2:

adapterRAM: Unknown

adapterRAM2:

adapterSubsysID: 26331019

adapterSubsysID2:

adapterVendorID: 0x8086

adapterVendorID2:

crashGuards: []

currentAudioBackend: winmm

direct2DEnabled: False

direct2DEnabledMessage: ['tryNewerDriver', '6.1400.1000.5218']

directWriteEnabled: False

directWriteVersion: 0.0.0.0

driverDate: 2-15-2008

driverDate2:

driverVersion: 6.14.10.4926

driverVersion2:

failures: ['CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs 0.0.0.0 and 0.0.0.0', 'CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs 0.0.0.0 and 0.0.0.0', 'CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs 0.0.0.0 and 0.0.0.0', 'CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs 0.0.0.0 and 0.0.0.0', 'CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs 0.0.0.0 and 0.0.0.0']

featureLog: {'features': [{'name': 'HW_COMPOSITING', 'description': 'Compositing', 'status': 'available', 'log': [{'type': 'default', 'status': 'available'}]}, {'name': 'D3D11_COMPOSITING', 'description': 'Direct3D11 Compositing', 'status': 'unavailable', 'log': [{'type': 'default', 'status': 'available'}, {'type': 'runtime', 'status': 'unavailable', 'message': 'Direct3D11 not available on this computer'}]}, {'name': 'D3D9_COMPOSITING', 'description': 'Direct3D9 Compositing', 'status': 'blacklisted', 'log': [{'type': 'default', 'status': 'available'}, {'type': 'env', 'status': 'blacklisted', 'message': '#BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g511'}]}, {'name': 'DIRECT2D', 'description': 'Direct2D', 'status': 'unavailable', 'log': [{'type': 'default', 'status': 'unavailable', 'message': 'Direct2D is not available on Windows XP'}]}, {'name': 'D3D11_HW_ANGLE', 'description': 'Direct3D11 hardware ANGLE', 'status': 'disabled', 'log': [{'type': 'default', 'status': 'available'}, {'type': 'env', 'status': 'disabled', 'message': 'D3D11 compositing is disabled'}]}], 'fallbacks': []}

indices: [0, 1, 2, 3, 4]

info: {'AzureCanvasBackend': 'skia', 'AzureCanvasAccelerated': 0, 'AzureFallbackCanvasBackend': 'cairo', 'AzureContentBackend': 'skia'}

isGPU2Active: False

numAcceleratedWindows: 0

numAcceleratedWindowsMessage: ['tryNewerDriver', '6.1400.1000.5218']

numTotalWindows: 3

supportsHardwareH264: No; Failed to create H264 decoder

webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.

webglRenderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.

windowLayerManagerRemote: True

windowLayerManagerType: Basic

Modified Preferences

Misc

User JS: No

Accessibility: No
See also
WhatsApp web is not responding on updated mozilla, please fix it
I used whatsapp web and due to reset i lost my login how to get back on whatsapp web
cristian
How to save a web page
Firefox Better Web with Scroll
Appcache is showing up as uncached or disabled

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This thread was archived. Please ask a new question if you need help.

whatsapp web

2 replies
4 have this problem
834 views
Last reply by gunadi.andreas

4 months ago

11/18/20, 8:42 AM

not open whatsapp web

All Replies (2)

5/2/21, 9:15 PM

give me a solution it always ask me to update firefox

5/6/21, 9:39 PM

Same here, i'm also cant open WA Web. no problem using Chrome but i'd like to using WA Web on Firefox....