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Older Dell Inspiron will not connect to internet

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  • Last reply by FredMcD

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My older Dell Inspiron would connect to the internet up in Eagle River, WI but now down in IL it will not using Firefox and even Google. My Amazon Fire tablet and iPhone will, even my HP 15 laptop will. What’s going on? Thanks

My older Dell Inspiron would connect to the internet up in Eagle River, WI but now down in IL it will not using Firefox and even Google. My Amazon Fire tablet and iPhone will, even my HP 15 laptop will. What’s going on? Thanks

Chosen solution

Are you using wired or WiFi? Public or your own?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Chosen Solution

Are you using wired or WiFi? Public or your own?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}