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Not able to download

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  • 1 has this problem
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  • Last reply by Paul

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I am not able to download any file from the internet through firefox browser. The file just stay pending for 1-2 minutes and then it fails. I tried many files but all gives the same problem. But when I do the same with other browser(Chrome), it works fine.

I am not able to download any file from the internet through firefox browser. The file just stay pending for 1-2 minutes and then it fails. I tried many files but all gives the same problem. But when I do the same with other browser(Chrome), it works fine.
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Hi

What type of file and where from are you trying to download?

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I have problem with every file type. Whether it is mp3, mp4, rar, or any other. Also I have problem with every site. whenever I download any file from any site, it shows same problem.

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Okay, thank you.

We do have an update due out within a couple of weeks that includes fixes to the download process. This should resolve your issues, but if not please come back to us after you have tried the new update.