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Received this today "You don't have permission to access "http://www.spirit.com/" on this server." How can I access that site?

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  • Last reply by cor-el

kevinabeardsley
kevinabeardsley
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I can no longer access the site www.spirit.com on Firefox. I received this message today: You don't have permission to access "http://www.spirit.com/" on this server. All of my other sites load. I can also access it on Edge on the same computer. I can't find a fix. Can you please tell me how to resolve this? Thanks!

I can no longer access the site www.spirit.com on Firefox. I received this message today: You don't have permission to access "http://www.spirit.com/" on this server. All of my other sites load. I can also access it on Edge on the same computer. I can't find a fix. Can you please tell me how to resolve this? Thanks!

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FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

cor-el
cor-el
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.