Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox wont oad anything even on fresh install

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

ProphetNoble
ProphetNoble

So my Firefox became completely unusable this morning I tried to refresh then reinstall I've had Firefox on this system for 2 years up until today I had as my default for 6 months at this point. I even installed a nightly build to see if that would work no luck if anyone could help me that would be greatly appreciated I really dont wanna go to a chromium browser I have Windows 10 20H2 for my os if anyone wants to know I also use manjaro Linux and Firefox works fine in that os.

So my Firefox became completely unusable this morning I tried to refresh then reinstall I've had Firefox on this system for 2 years up until today I had as my default for 6 months at this point. I even installed a nightly build to see if that would work no luck if anyone could help me that would be greatly appreciated I really dont wanna go to a chromium browser I have Windows 10 20H2 for my os if anyone wants to know I also use manjaro Linux and Firefox works fine in that os.
Attached screenshots

Chosen solution

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing some runtime components (Redistributable Packages) that Firefox depends on.

Visual Studio 2015, 2017 and 2019:

www.visualstudio.com/downloads/

  • Bug 1624546 - Include vcruntime140_1.dll for VS2019 16.5 x64 from the redist directory in the package

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Read this answer in context 👍 1

All Replies (2)

ProphetNoble
ProphetNoble Question owner

Here attached is a error when I try and reinstall / install different version

Modified by ProphetNoble

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing some runtime components (Redistributable Packages) that Firefox depends on.

Visual Studio 2015, 2017 and 2019:

www.visualstudio.com/downloads/

  • Bug 1624546 - Include vcruntime140_1.dll for VS2019 16.5 x64 from the redist directory in the package

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)