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The upgrade to 78.4.0 broke my Thunderbird!

  • 7 replies
  • 1 has this problem
  • 389 views
  • Last reply by Toad-Hall

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I have been using Thunderbird for years, but this latest upgrade to 78.4.0 really screwed it up. I opened Thunderbird yesterday, and it had lost it's connection to gmail, asking me for the account and password before it would work. I did that, now it is downloading OLD emails again! I remember some setting that would only download emails after a set date, but cannot find that now. I have used Thunderbird because I do not like the gmail interface, and have a LOT of folders in Thunderbird with rules to move messages to the correct folder. That would be very painful to try to accomplish in gmail.

How do I fix this? I cannot get my recent emails now, and am really upset. I certainly do not want to wait for it to eventually download THOUSANDS of duplicate emails before it gets to the current ones.

Chosen solution

Well, I finally got it straightened out. Not at all happy that the upgrade did that though! Hours of research and work for something that should not have happened with an automatic update!

I went into gmail, used the "Before:date" feature to pick everything before this month, clicked on "archive", and that moved everything before this month to "all mail".

Then started Thunderbird again, but it took a while for it to get everything new this month. Had to click "get new messages" a few times to get it done. 8>(

Then I installed the Thunderbird "Remove Duplicates" add on, and now running that on all folders to get rid of all the duplicates.

This has been "NOT FUN".

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All Replies (7)

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How is Gmail setup in Tbird, IMAP or POP?

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That's strange - I haven't had trouble when updating from 68 to 78

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OOPS forgot to add, it is setup for gmail as POP.

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re :I remember some setting that would only download emails after a set date, but cannot find that now.

that's done via gmail webmail account.

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Chosen Solution

Well, I finally got it straightened out. Not at all happy that the upgrade did that though! Hours of research and work for something that should not have happened with an automatic update!

I went into gmail, used the "Before:date" feature to pick everything before this month, clicked on "archive", and that moved everything before this month to "all mail".

Then started Thunderbird again, but it took a while for it to get everything new this month. Had to click "get new messages" a few times to get it done. 8>(

Then I installed the Thunderbird "Remove Duplicates" add on, and now running that on all folders to get rid of all the duplicates.

This has been "NOT FUN".

Helpful?

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You may want to consider using IMAP with Gmail instead.

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re : lost it's connection to gmail, asking me for the account and password before it would work. Please note that gmail will deliberately periodically block your access if you are not using Imap and Authentication Method OAuth2. Requiring you to access the webmail account to set up setting to get it working again. They even mention this in their Help Articles. Thunderbird cannot do anything about gmail choosing to do this.

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