Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Download failed" keeps popping up

  • 1 reply
  • 1 has this problem
  • 134 views
  • Last reply by BryanS

BryanS
BryanS
more options

Yesterday I tried downloading a document but it failed to do so. Since then, the 'Download failed' message keeps popping up as a warning in Android. I can't acknowledge it by clicking on the message, but I can swipe it away until it comes back within about 2-30 minutes. The message seems to appear only when Firefox is not running in the foreground. There are no tabs open and this download is not available in the Downloads list. I can't clear the downloads list by the way, which is weird.

I already forced a shutdown of the app and cleared the cache. I haven't tried to clear all data as I don't want to set up the app all over again. I'm sure that works but that's not the solution for this.


Bryan

Yesterday I tried downloading a document but it failed to do so. Since then, the 'Download failed' message keeps popping up as a warning in Android. I can't acknowledge it by clicking on the message, but I can swipe it away until it comes back within about 2-30 minutes. The message seems to appear only when Firefox is not running in the foreground. There are no tabs open and this download is not available in the Downloads list. I can't clear the downloads list by the way, which is weird. I already forced a shutdown of the app and cleared the cache. I haven't tried to clear all data as I don't want to set up the app all over again. I'm sure that works but that's not the solution for this. Bryan
Attached screenshots

Chosen solution

Ah, there is a cancel button under the tiny blue arrow. I would suggest to show all downloads in the downloads-window, together with a cancel and remove button. Thanks!

Read this answer in context 👍 0

All Replies (1)

BryanS
BryanS Question owner
more options

Chosen Solution

Ah, there is a cancel button under the tiny blue arrow. I would suggest to show all downloads in the downloads-window, together with a cancel and remove button. Thanks!