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Download stuck in circle and can't finish download

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  • Last reply by natasha1

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After the upgrade to the new 78, I can't send emails. They came in but kept coming up with errors when I tried to reply or send an email. As my internet connection changed over from ADSL to Fibre during the time I believed the update could have happened, I assumed it wasn't fully downloaded correctly so downloaded it again to update in the hopes all will fix itself. However, now I have no email program showing, I can't uninstall because it states that a download is in progress and needs to finish first but when clicked on it tells me, it needs to reboot to complete the download and it goes around in a circle. How do I stop Thunderbird download so it can clear itself and then reload everything back? Hopefully, all my emails etc haven't been lost.

After the upgrade to the new 78, I can't send emails. They came in but kept coming up with errors when I tried to reply or send an email. As my internet connection changed over from ADSL to Fibre during the time I believed the update could have happened, I assumed it wasn't fully downloaded correctly so downloaded it again to update in the hopes all will fix itself. However, now I have no email program showing, I can't uninstall because it states that a download is in progress and needs to finish first but when clicked on it tells me, it needs to reboot to complete the download and it goes around in a circle. How do I stop Thunderbird download so it can clear itself and then reload everything back? Hopefully, all my emails etc haven't been lost.

Chosen solution

Found a way to fix this, help not needed any more on this

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Chosen Solution

Found a way to fix this, help not needed any more on this