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cannot change encode to unicode frorm Western on a permanent basis

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  • 3 have this problem
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  • Last reply by sfhowes

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I am working on a Mac with OS Mojave 10.14.6. I am gettting odd characters popping up beside the apostrophe and pound signs amongst others. I can change the unicode from Western to Unicode (View/encode) which will give me the correct text for that email, but it only works for that email and, if I reboot Thunderbird, it defaults back to Western and the odd characters again. How do I get it to stay on Unicode for all emails? My tech guy has also tried but to no avail!!

Peter Kerr

I am working on a Mac with OS Mojave 10.14.6. I am gettting odd characters popping up beside the apostrophe and pound signs amongst others. I can change the unicode from Western to Unicode (View/encode) which will give me the correct text for that email, but it only works for that email and, if I reboot Thunderbird, it defaults back to Western and the odd characters again. How do I get it to stay on Unicode for all emails? My tech guy has also tried but to no avail!! Peter Kerr

Chosen solution

Under Preferences/General/Language & Appearance (TB 78) or Preferences/Display/Formatting/Fonts & Colors (TB 68), click Advanced... and set the Text Encoding.

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Chosen Solution

Under Preferences/General/Language & Appearance (TB 78) or Preferences/Display/Formatting/Fonts & Colors (TB 68), click Advanced... and set the Text Encoding.