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Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

  • 7 replies
  • 1 has this problem
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  • Last reply by hejsan13

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Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

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hi, thank you for the report - there seems to be an increase in malware addons recently that force yahoo search upon users against their will. could you enter about:support into the address bar of firefox, then copy the text contents of that page, paste it to a site like https://dpaste.com/ and provide the link here in a reply?

thank you

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Thanks for your reply! But I haven't been able to get anything on about:support -- sorry! I tried a number of times, in the address bar and the search bar, and only got blank new pages. (I'm an older generation user - over 70 - and don't carry in my head the experience and assumptions you do, unfortunately.) I did copy down the full address that came into the address bar when I ran a search for "Firefox," just in case anything there might be helpful. It does show the Yahoo intrusion from the beginning, even though I was searching from my Firefox homepage. Here's the address on dpaste: https://dpaste.com/2HRHFEJFP#

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Also, if it means anything, I already ran a full scan by my security, ESET, which found nothing.

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thank you, can you try to get into about:support when you launch firefox in safe mode once to provide a log?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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I think I may have what you wanted. Check https://dpaste.com/2DJ92XD23

Sally

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great, can you try (in safemode again) to go to the firefox menu ≡ > add-ons > extensions panel and remove the "New Custom Tab" entry there to see if this can make difference? *fingers crossed*

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Done -- that one wasn't even hard to find! I may not get back to this tonight -- I've got other stuff I need to do, and I want to go back and try this fix when I have time if I need it. I'll post back to this page before the day is out tomorrow, and hopefully it will just be to thank you.

Sally

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