VPN won't load
I had a power outage here and since then VPN won't load. I did the restarts, uninstall reinstall, it shows that it's installed but it won't load.
I had a power outage here and since then VPN won't load. I did the restarts, uninstall reinstall, it shows that it's installed but it won't load.
Chosen solution
It's possible you may have signed up using a different email address.
Read this answer in context 👍 0All Replies (4)
Connect with the Mozilla VPN team directly:
Log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.
Could be I don't remember how I logged in when I bought the service, when I go to the accounts page it doesn't show any subscriptions
Mozilla shows it under devices and apps with a revoke button next to it, but there is no support button.
Chosen Solution
It's possible you may have signed up using a different email address.