Mozilla VPN displays visual indicators of its current status both in the toolbar and the application's home screen, making it easy to know whether your online activity is protected or not. These status indicators allow you to confirm when your navigation is private and secure.

VPN is on: secure and private

This status indicates that your VPN is up and running, and your online activity is protected.

• Tray/Toolbar icon:

  

  Note:Tray/Toolbar status indication icons are only available on desktop.

• Application:

  

VPN is on: no signal – check connection

This status indicates that even though your VPN is turned on, there is currently no connection between your device and our servers. The Mozilla VPN kill switch won't allow unprotected traffic to leave your device while in this state. To troubleshoot connection issues, check this article.

• Tray/Toolbar icon:

  

  Note: Tray/Toolbar status indication icons are only available on desktop.

• Application:

  

VPN is on: unstable – check connection

This status indicates the connection between your device and the VPN is unstable. The Mozilla VPN kill switch won't allow unprotected traffic to leave your device while in this state. To troubleshoot connection issues, check this article.

• Tray/Toolbar icon:

  

  Note: Tray/Toolbar status indication icons are only available on desktop.

• Application:

  

VPN is off

This status indicates your VPN is disabled and your online activity is not protected.

• Tray/Toolbar icon:

  

  Note: Tray/Toolbar status indication icons are only available on desktop.

• Application:

  

Perform an additional test

Performing this additional test helps you confirm that your original IP address and location remain private when accessing the Internet. Mozilla VPN creates an encrypted tunnel between your device and our servers, letting you use the server's IP address and location to mask your identity. That will throw off data collectors who profile you based on your location and help protect the privacy of your online activity.

1. Turn Mozilla VPN off to stop masking your original IP address.
2. Access monitor.firefox.com.
3. At the top of the page, on the Mozilla VPN banner, click the Expand button.

   

4. Check your current IP address and location, which will reflect the information shared by your ISP (Internet Service Provider).

   

5. Launch Mozilla VPN and make sure it's connected. This will mask your original IP address.
6. Refresh the Firefox Monitor page.
7. The Mozilla VPN banner will now display a message confirming your connection is protected. Click the Expand button to check your new IP address and location, which will reflect the server selected on the Mozilla VPN settings.

   

Related articles

• How do I turn on Mozilla VPN?
• How do I choose my server on Mozilla VPN?

Learn more

• Mozilla VPN won’t connect or keeps disconnecting - How to fix