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Download the rest of the message.

M. Jean McKain
M. Jean McKain

Last week I suddenly began to get emails with a message to "Download rest of the message" . Message has a download to click on, and when I do, my email message opens. There isn't a "problem", but in all my years of using TB, 20 or more, this has never happened. I have two pcs....Win 7 & Win 10. This ONLY is occurring with my Win. 7 mj

Last week I suddenly began to get emails with a message to "Download rest of the message" . Message has a download to click on, and when I do, my email message opens. There isn't a "problem", but in all my years of using TB, 20 or more, this has never happened. I have two pcs....Win 7 & Win 10. This ONLY is occurring with my Win. 7 mj

Chosen solution

Hey, in "Account Settings" > "Server Settings" there might be enabled an option called "Fetch headers only": try to disable it to get the "right" behavior back.

Have a nice day!

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All Replies (2)

Edoardo Maria Elidoro
Edoardo Maria Elidoro

Chosen Solution

Hey, in "Account Settings" > "Server Settings" there might be enabled an option called "Fetch headers only": try to disable it to get the "right" behavior back.

Have a nice day!

M. Jean McKain
M. Jean McKain Question owner

THANK YOU, THANK YOU, THANK YOU. mj... I remember checking the box, which wasn't checked, didn't really know what it meant.(now I know!)....when I was comparing server settings between 3 email addresses which are all on TB.