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Cannot create new firefox account using old secondary email

user2910055 replied
user2910055

Hey there,

I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One.

What can I do in this case?

Thank you :)

Hey there, I have Firefox account, lets call it account One which had both primary and secondary emails. I deleted secondary email from the account One and now trying to register new Firefox account, lets call it account Two, using that email address. Firefox still recognizes that email as secondary email even though it was removed from the account One. What can I do in this case? Thank you :)

All Replies (1)

Ok, the solution is to register FF account with any address, then add email address, that you want to be primary, as secondary, then swap them making secondary email address primary.