Payment Method Failed (Firefox Private Network)
When trying to subscribe to Firefox Private Network, gives me an error "Payment Method Failed" no matter what credit card I use. I've tried using two different credit cards.
Chosen Solution
Hi rolando,
I'm not sure if someone from inside Mozilla has reached out but some changes were made in the backend. Can you try signing up now?
All Replies (8)
Are you using a disposable email address?
Hi Andrew,
No. I am not using a disposable address.
Are you using the zip code of the credit card on file? Please ensure the information is entered correctly.
Are you currently using a VPN?
Feel free to try clearing your browser's cache and cookies as well.
Yes, it is the same zip code for the credit card. I have triple checked all info on all times i've tried.
I have tried with or without add-ons, without a VPN and with my cache and history cleared as well.
I'll escalate your concern.
Thanks for your patience.
Chosen Solution
Hi rolando,
I'm not sure if someone from inside Mozilla has reached out but some changes were made in the backend. Can you try signing up now?
Nobody has. Will try.
I was finally able to sign up.
Thanks!