Can't install on a fresh installation. (no "Add to Firefox" button)

Hi! I've previously installed and had FPN running on two instances of Firefox, one on OSX, one on Windows. I've recently re-installed my windows machine and cannot instal… (read more)

Hi!

I've previously installed and had FPN running on two instances of Firefox, one on OSX, one on Windows.

I've recently re-installed my windows machine and cannot install FPN on a brand new install of Firefox. The option to "Add to Firefox" never appears when visiting fpn.firefox.com. I even disabled uBlock Origin and it has changed nothing.

What am I missing?

Possible VPN Scam

I received an email about signing up for Mozilla VPN. I selected and paid for a one-year term. There were installations problems. The location was fixed as Riga, Latvia.… (read more)

I received an email about signing up for Mozilla VPN. I selected and paid for a one-year term. There were installations problems. The location was fixed as Riga, Latvia. I was unable to change the location. As a precaution, I deleted the supposed VPN and all emails associated with the sign up. The email looked real. Not sure what to do next. I real VPN would be nice.

Asked by Barbara 1 day ago

Cannot install MozillaVPN

Hello guy, After a full reinstallation of Xubuntu 20.04, I cannot install MozillaVPN. In Terminal, I've successfully installed PPA, updated, but when I type : sudo apt-ge… (read more)

Hello guy, After a full reinstallation of Xubuntu 20.04, I cannot install MozillaVPN. In Terminal, I've successfully installed PPA, updated, but when I type : sudo apt-get install mozillavpn

Error message returned : phil@phil-XPS-15-7590:~$ sudo apt-get install mozillavpn Lecture des listes de paquets... Fait Construction de l'arbre des dépendances Lecture des informations d'état... Fait Certains paquets ne peuvent être installés. Ceci peut signifier que vous avez demandé l'impossible, ou bien, si vous utilisez la distribution unstable, que certains paquets n'ont pas encore été créés ou ne sont pas sortis d'Incoming. L'information suivante devrait vous aider à résoudre la situation :

Les paquets suivants contiennent des dépendances non satisfaites :

mozillavpn : Dépend: qt515websockets (>= 5.15.2-1basyskom1) mais il n'est pas installable

E: Impossible de corriger les problèmes, des paquets défectueux sont en mode « garder en l'état ». phil@phil-XPS-15-7590:~$

Searching for qt515websockets errors, I'm not sure to making right or trouble on my computer, so I don't do anything for instant. Thanks for your help, and sorry for my bad English, I'm French. Best Regard, Phil

Asked by philgrigny 2 days ago

Issues displayed when fullscreen with vertically stacked displays.

I've been having an issue with having my firefox window being maximized on my bottom screen and a portion of the window being displayed on the top screen. It's a weird is… (read more)

I've been having an issue with having my firefox window being maximized on my bottom screen and a portion of the window being displayed on the top screen. It's a weird issue, but when I try any other browser maximized, this doesn't happen. I included a screen snip of what is being displayed on my screens. You will see my tabs, and right above, you will see the sliver of window that shouldn't be displayed along with my wallpaper. Sometimes this sliver of window looks different, displaying the top half of my tabs, other times it's completely white or black.

Asked by repulerlink 2 days ago

Want to begin using VPN but

I want to begin using VPN. I am having trouble finding answers to the following: 1. How much does it slow the system? 2. Any problems with the other end receiving the me… (read more)

I want to begin using VPN. I am having trouble finding answers to the following: 1. How much does it slow the system? 2. Any problems with the other end receiving the message/data? 3. I have a brief trip to Iceland. Can I safely transact financial transactions, etc. using the VPN?

Asked by jcgdome 2 days ago

New VPN Sign Up

Hi. I just signed up for the Mozilla/Firefox VPN but I misunderstood and thought I was supposed to create a new email with the sign up. So I made up a new email address @… (read more)

Hi. I just signed up for the Mozilla/Firefox VPN but I misunderstood and thought I was supposed to create a new email with the sign up. So I made up a new email address @mozilla.com (like the example they show) and signed up for a year. Well, it came back saying they sent me an email with instructions to finish sign up to that NEW email. That's when I realized I was supposed to use an existing account. (Starting to understand why a tech dummy like me needs VPN?!) So I have no ability to get to that email. There is no Mozilla chat or phone number. And I can see the charge on my card already. It took me a while to even figure out I had this active Mozilla account to get in and ask this question. Any ideas how to retrieve/edit/cancel this sign up?? Thank you. John

Asked by UAAR2023 4 days ago

Firefox VPN

You say you can use Firefox VPN on up to 5 devices. I have more than 5 devices that I want protected, but we would only be on 2 devices at any one time. So does this mea… (read more)

You say you can use Firefox VPN on up to 5 devices. I have more than 5 devices that I want protected, but we would only be on 2 devices at any one time. So does this mean that no more than 5 devices online at the same time or that you can only load this on a total of 5 devices?

If I have 7 devices I want protected even though I would only be using 2 devices at the same time what would I need to do to make this happen?

Can Firefox VPN be added to my router?

What are the pros and cons of dynamic IP addresses vs. static IP addresses which I believe Firefox VPN uses?

Thank you

Asked by bnlusa 5 days ago

Mozilla VPN Update

The Mozilla VPN indicated there is an update available. When I try to update the VPN, it starts to update then stops and does not update. How do I update Mozilla VPN? … (read more)

The Mozilla VPN indicated there is an update available. When I try to update the VPN, it starts to update then stops and does not update. How do I update Mozilla VPN?

Asked by mhorton1 5 days ago

VPN Order + payment not possible

I cannot order Mozilla VPN in Germany for a while. Both Paypal and credit card payment (two different tried) resulted in error messages (error occurred when confirming yo… (read more)

I cannot order Mozilla VPN in Germany for a while. Both Paypal and credit card payment (two different tried) resulted in error messages (error occurred when confirming your subscription...). I cannot find any contact email address, sad.

Asked by aout11 6 days ago