Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't connect to Google

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

more options

Connecting to Google-related sites like Google itself or ReCaptcha fails. Spoofing my User-Agent, deleting cookies related to google.com, using a Private Window using Safe Mode, and downloading a different fresh version of Firefox all sometimes mitigate the problem for a few minutes, then it comes back. Using Google Chrome or Microsoft Edge, there is never any problem.

Connecting to Google-related sites like Google itself or ReCaptcha fails. Spoofing my User-Agent, deleting cookies related to google.com, using a Private Window using Safe Mode, and downloading a different fresh version of Firefox all sometimes mitigate the problem for a few minutes, then it comes back. Using Google Chrome or Microsoft Edge, there is never any problem.
Attached screenshots

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop