Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't sync from previous session

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

Hello, I recently performed a factory reset on my computer and after I installed firefox and loged in on my account all of the sync items don't seem to appear.

Despite this I can still see my desktop bookmarks on my phone (under Desktop Bookmarks > Other Bookmarks) and history too

Hello, I recently performed a factory reset on my computer and after I installed firefox and loged in on my account all of the sync items don't seem to appear. Despite this I can still see my desktop bookmarks on my phone (under Desktop Bookmarks > Other Bookmarks) and history too

All Replies (2)

more options

I found the problem. My account wasn't properly singed in on my phone and couldn't act as a bridge for all the information to jump to the new session

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.