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Starting about a week ago, I am not longer able to open Bluehost.com, my WordPress host. I am able to do so on Safari.

  • 3 replies
  • 1 has this problem
  • 95 views
  • Last reply by FredMcD

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How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5.

How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5.

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (3)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

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In a Private message, jamesbreiner said

Fred, you responded to my query yesterday about being unable to sign in to bluehost.com from Firefox. The problem started about 10 days or a week ago. I am able to sign in from Safari.
What happens? I enter the password correctly, I receive a little message "All right world, time to take you on" and instead of getting the page that accesses to WordPress, as I do on Safari, I get a blank screen under this URL: https://my.bluehost.com/hosting/app#/

And then nothing happens.
I tried adjusting the settings on privacy, security, and firewall so as to allow bluehost.com or possibly whitelist it, and in fact I removed the firewall.

thanks, Fred.

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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}