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Solved Archived

TB on the Mac not saving passwords

sjbreservations replied
sjbreservations

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

All Replies (2)

Chosen Solution

Was the portable version on a Windows computer? When a profile is transferred between Mac and Windows, or Linux, the stored passwords aren't recognized in the new setup unless the pkcs11.txt file is deleted.

https://support.mozilla.org/en-US/questions/1252573

and I didn't even need to re-enter them.