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Exchange account set up and working but SMTP settings show nothing

  • 3 replies
  • 1 has this problem
  • 90 views
  • Last reply by christ1

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I have used the Owl Add-On to successfully connect to Exchange accounts on two computers. If I go to Tools and Server Settings, however, and look at Outgoing Server (SMTP) nothing is listed - it is blank. But I can send email.

I ask this because I set this up for a friend who filters all his email into local boxes(folders). When he tries to send from a local box the mail goes nowhere because no Smtp server is defined for the local account. He has to take the email he wants to respond to and drag it back into the Exchange account and answer it from there. In Apple Mail I can easily choose, with any outgoing email, which server I want to use. In his list of SMTP servers I see a second account that was set up using IMAP but the Exchange SMTP server is not showing up, so I can't add it as a second outgoing server.

It is weird that the Exchange SMTP account doesn't show up in the Server Settings, but now I need to figure out how to allow him to send to the Exchange account from the local folder. I would appreciate any suggestions.

I have used the Owl Add-On to successfully connect to Exchange accounts on two computers. If I go to Tools and Server Settings, however, and look at Outgoing Server (SMTP) nothing is listed - it is blank. But I can send email. I ask this because I set this up for a friend who filters all his email into local boxes(folders). When he tries to send from a local box the mail goes nowhere because no Smtp server is defined for the local account. He has to take the email he wants to respond to and drag it back into the Exchange account and answer it from there. In Apple Mail I can easily choose, with any outgoing email, which server I want to use. In his list of SMTP servers I see a second account that was set up using IMAP but the Exchange SMTP server is not showing up, so I can't add it as a second outgoing server. It is weird that the Exchange SMTP account doesn't show up in the Server Settings, but now I need to figure out how to allow him to send to the Exchange account from the local folder. I would appreciate any suggestions.

Chosen solution

So the gist of this is that in Thunderbird, once email has been filtered into a local folder, there is no simple way to respond to it without dragging back into the account where it came from.

No. In a Write window, the From: form is a drop-down menu, and you can select the desired account from it.

If you respond to a message in the Local Folders account, Thunderbird automatically uses the default account email as From: email address, because by definition the Local Folders account cannot be used for sending.

The default account can be set in your Account Settings.

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OWL manages the sending as exchange uses basically the same protocol to send and receive mail.

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Thanks for the response. So the gist of this is that in Thunderbird, once email has been filtered into a local folder, there is no simple way to respond to it without dragging back into the account where it came from. Very unfortunate. In Apple Mail I can choose any outgoing service I want for a reply on a single email basis, no matter where the email resides.

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Chosen Solution

So the gist of this is that in Thunderbird, once email has been filtered into a local folder, there is no simple way to respond to it without dragging back into the account where it came from.

No. In a Write window, the From: form is a drop-down menu, and you can select the desired account from it.

If you respond to a message in the Local Folders account, Thunderbird automatically uses the default account email as From: email address, because by definition the Local Folders account cannot be used for sending.

The default account can be set in your Account Settings.

Modified by christ1