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YouTube with Firefox

Gordon
Gordon
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I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click on anything. Strange. Yes, I cleared the Cache and it didn't help. I had an old mac and had the same problem and my new mac was just purchased this year. Any ideas?

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click on anything. Strange. Yes, I cleared the Cache and it didn't help. I had an old mac and had the same problem and my new mac was just purchased this year. Any ideas?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Gordon, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?