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Firefox crashes bp-fa71aaac-a32f-45d9-b3bd-8a59e0200511

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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Hi all,

Firefox started crashing last week. Happens in safe mode and regular mode. I re-installed FF and still getting these issues.

Any help would be greatly appreciated.

Hi all, Firefox started crashing last week. Happens in safe mode and regular mode. I re-installed FF and still getting these issues. Any help would be greatly appreciated.

All Replies (4)

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bp-fa71aaac-a32f-45d9-b3bd-8a59e0200511 Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::gc::AllocateCellInGC

Uptime 3 seconds

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed not allocate new chunk during GC

Crash Reason EXCEPTION_BREAKPOINT

privman64.dll = PowerBroker Desktops = BeyondTrust Software

This is for Sumo's Related Bugs
1505094 RESOLVED FIXED High proportion of out-of-memory crashes for users with Norton extensions

1488164 RESOLVED INACTIVE Hang, memory inflation and crash on www.friskyradio.com

1477545 RESOLVED DUPLICATE Crash in OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::gc::AllocateCellInGC

1472062 NEW --- [meta] OOM while evicting the nursery

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Are you using Norton? Make sure all files/programs are up to date.

Update the PowerBroker files/programs. If the problem is still there, disable PowerBroker.

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No. I'm not using norton. Are they still around? lol

Not using powerbroker either

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The crash report flagged privman64.dll and it is part of PowerBroker. Check your system.