Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

Trojan Detection

Firefox Privacy and security
FredMcD replied
David Morais
David Morais

I've realised that once in a while my anti-virus (BullGuard) detects Trojan and I didn't think much of it because I thought my anti-virus would just get rid of it but just about 10 minutes ago (BullGuard detected it at 20:53) and when I open it and realise it's detected a Trojan about 5-6 times and it's automatically put it to quarantine which I have now deleted and forgot to screenshot beforehand, but it seems Trojan is attached to firefox somehow? I got Firefox about 2-3 weeks ago-ish so I am not sure why this is happening and I am concerned, is there anything I can do? I am currently running two full scans with BullGuard and Malwarebytes. Any suggestions would be highly appreciated.

I've realised that once in a while my anti-virus (BullGuard) detects Trojan and I didn't think much of it because I thought my anti-virus would just get rid of it but just about 10 minutes ago (BullGuard detected it at 20:53) and when I open it and realise it's detected a Trojan about 5-6 times and it's automatically put it to quarantine which I have now deleted and forgot to screenshot beforehand, but it seems Trojan is attached to firefox somehow? I got Firefox about 2-3 weeks ago-ish so I am not sure why this is happening and I am concerned, is there anything I can do? I am currently running two full scans with BullGuard and Malwarebytes. Any suggestions would be highly appreciated.
Attached screenshots

Modified by David Morais

All Replies (1)

FredMcD
FredMcD

Chosen Solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.