Printing not working
Hi, My setup in my house is the following:
Acer Chromebook 11(CB3-111) with chromeos 81 (account B) Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) Xiaomi Redmi Note 7 android 9
Canon PIXMA MG3070S Printer connected to Pocket wifi that also acts as router. Also set up with Google Cloudprint and owned by the Chromebook account(B) but shared with anyone who has the link to the printer.
I can print from the Chromebook. I can print from Chrome(Version 81.0.4044.113 (Official Build) (64-bit)) on my Thinkpad X300(A), and local(doc, txt, photos).
I cannot print from Firefox 75.0 on my Thinkpad X300. Since all the other works it seem to be a problem with Firefox.
When I print everything go normal just until the printer is about to print then I get an error, see attached screenshots.
The "non"-printing is isolated to Firefox, all other apps and programs work. Since Firefox has been my main driver for decades, this is very annoying and I hope you can help me fix it. It's like the data firefox sends to the printer is scrambled somehow, and the printer then rejects it.
Thank you in advance
Jan
All Replies (7)
I have now changed the setup so that Its my own accounts cloudprint that has the printer registered.
Unfortunately that didn't change anything regarding Firefox - Google chrome work fine, so do any other program - only Firefox can't print.
Modified by insomniacno1
Information from the diagnose feature
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f58be83bb38>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f58be83b0b8>):
{'cups_dest': <cups.Dest MG3000LAN (default)>,
'cups_instance': None, 'cups_queue': 'MG3000LAN', 'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f58be83b438>): {'cups_device_uri_scheme': 'cnijbe2',
'cups_printer_dict': {'device-uri': 'cnijbe2://Canon/?port=net&serial=74-38-B7-87-E6-94',
'printer-info': 'MG3000LAN',
'printer-is-shared': True,
'printer-location': ,
'printer-make-and-model': 'Canon MG3000 series Ver.5.40',
'printer-state': 3,
'printer-state-message': ,
'printer-state-reasons': ['none'],
'printer-type': 8523788,
'printer-uri-supported': 'ipp://localhost/printers/MG3000LAN'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': True,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.1.3',
'device-uri': 'cnijbe2://Canon/?port=net&serial=74-38-B7-87-E6-94',
'document-format-default': 'application/octet-stream',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': ['en-gb'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 151683236),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 151683236),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [1673,
1662,
1676,
1690,
1670],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'iso_a4_210x297mm',
'media-left-margin-supported': [640,
340,
1670],
'media-right-margin-supported': [630,
358,
330,
346,
341,
1670],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-supported': ['na_letter_8.5x11in',
'oe_legal_8.5x14in',
'iso_a5_148x210mm',
'iso_a4_210x297mm',
'jis_b5_182x257mm',
'na_index-4x6_4x6in',
'na_5x7_5x7in',
'oe_square127_5x5in'],
'media-top-margin-supported': [300, 1670],
'media-type-supported': ['stationery',
'photographic-glossy',
'photographic-glossy',
'photopaper'],
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'en-gb',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'face-down',
'output-bin-supported': ['face-down'],
'page-ranges-supported': True,
'pages-per-minute': 1,
'pages-per-minute-color': 1,
'pdf-k-octets-supported': (0, 151683236),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none'],
'print-color-mode-default': 'color',
'print-color-mode-supported': ['monochrome',
'color'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1587613782,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': 'MG3000LAN @ '
'th-ThinkPad-X300',
'printer-error-policy': 'retry-job',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/MG3000LAN.png',
'printer-info': 'MG3000LAN',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': ,
'printer-make-and-model': 'Canon MG3000 '
'series Ver.5.40',
'printer-more-info': 'http://localhost/printers/MG3000LAN',
'printer-name': 'MG3000LAN',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default'],
'printer-organization': ,
'printer-organizational-unit': ,
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(600,
600,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1587629097,
'printer-state-message': ,
'printer-state-reasons': ['none'],
'printer-type': 8523788,
'printer-up-time': 1587629111,
'printer-uri-supported': ['ipp://localhost/printers/MG3000LAN'],
'printer-uuid': 'urn:uuid:e61067d8-0550-34bd-634a-46b4154124fc',
'pwg-raster-document-resolution-supported': [(600,
600,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['adobergb-8',
'adobergb-16',
'black-1',
'black-8',
'black-16',
'cmyk-8',
'cmyk-16',
'rgb-8',
'rgb-16',
'sgray-1',
'sgray-8',
'sgray-16',
'srgb-8',
'srgb-16'],
'queued-job-count': 1,
'server-is-sharing-printers': True,
'sides-default': 'one-sided',
'sides-supported': ['one-sided'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f58be83b898>): {'cups_printer_ppd_defaults': {'*CNGeneral': {'ColorModel': 'rgb',
'Resolution': '600dpi'},
'*CNMain': {'CNGrayscale': 'False',
'MediaType': 'plain'},
'*CNPagesetup': {'Duplex': 'None',
'PageRegion': 'A4',
'PageSize': 'A4'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f58be83b940>): {'printer_is_remote': False} Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7f58be83bb00>): {'cups_device_dict': {'device-class': 'network',
'device-info': 'Canon-MG3000-series_74-38-B7-87-E6-94',
'device-make-and-model': 'Canon MG3000 series'}}
Page 7 (<troubleshoot.Locale.Locale object at 0x7f58bf421518>): {'printer_page_size': 'A4',
'system_locale_lang': None, 'user_locale_ctype': 'en_GB', 'user_locale_messages': 'en_GB'}
End of diagnose rapport
I just installed Fireprint addon and could then print from Firefox - Proving that Firefox 75.0 is broken, since printing don't work without this addon.
https://addons.mozilla.org/en-US/firefox/addon/fireprint-web-to-print/
Please fix it!
I shouldn't have to install an extension or addon for my printing to work.
And the problem with Fireprint is that not all pages can be printed, so I can't just keep the addon running to fix the problem. Much better native printing in Firefox.