Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox crashes all the time on multiple computers from the same moment (Gah! Tab just crashed)

  • 4 replies
  • 1 has this problem
  • 99 views
  • Last reply by FredMcD

more options

Hello,

I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely I mean one can start them and view pages like "about:support", but any attempt to open a new tab results in a message "Gah! Your tab just crashed!".

It doesn't work in Safe Mode either. There are close to none plugins on one of them, disabling plugins on the other Firefox doesn't help.

It can't be an issue of bad memory or drive or graphic card driver - the two computers are different and it happened at the same time.

It wouldn't even connect to my local router IP address, so it doesn't seem to be some issue with external routing.

It's been about 7-10 days since the issue started. I believe it may be either broken Firefox update or incompatible update of a system component that Firefox is dependent on.

Crash report: [https://crash-stats.mozilla.org/repor.../bp-c590e601-5e2c-4237-8b27-83d840200414|bp-c590e601-5e2c-4237-8b27-83d840200414]

Version 68.7.0esr Assembly ID 20200403171148 Identification of browser Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0 OS Linux 4.12.14-lp151.28.44-default

Oak

Chosen solution

Are you currently using a version from the repositories of your Linux distribution?
Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

Read this answer in context 👍 1

All Replies (4)

more options

Product Firefox Release Channel esr68 Version 68.7.0 Build ID 20200403171148 (2020-04-03) Buildhub data OS Linux OS Version 0.0.0 Linux 4.12.14-lp151.28.44-default #1 SMP Fri Mar 20 18:20:20 UTC 2020 (dbf1aea) x86_64

bp-c590e601-5e2c-4237-8b27-83d840200414 Signature: firefox@0x12d9e

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason SIGSEGV /SEGV_MAPERR

Helpful?

more options

Chosen Solution

Are you currently using a version from the repositories of your Linux distribution?
Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

Modified by FredMcD

Helpful?

more options

Of course, the downloaded Firefox is not a solution (it's not installed, wouldn't be updated, etc.), but it shows that ithe latest version is working.

I'll post it on OpenSUSE forums.

Thank you for your help.

Helpful?

more options

Glad to help. Safe Surfing.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.