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Unable to access old messages in inbox.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

howyadoin
howyadoin
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Last week, my email changed. Any email I receive is normal...but any older messages that I keep my inbox...don't load or just shows up as code.

Can I access/restore these emails? Or are they lost?

Last week, my email changed. Any email I receive is normal...but any older messages that I keep my inbox...don't load or just shows up as code. Can I access/restore these emails? Or are they lost?
Attached screenshots

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Please try this: In Thunderbird Help > Troubleshooting Information click on 'Open folder'

A new window opens showing the contents of your 'profile name' folder

Exit Thunderbird now

If POP: Click on 'Mail' folder If Imap: Click on 'ImapMail' folder

Click on the mail account name folder Delete all files that have a .msf extension.

Start Thunderbird.

Please report back on results.

Matt
Matt
  • Top 10 Contributor
  • Moderator
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try right clicking the folder in the folder pane, then properties and then repair.