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Unable to access old messages in inbox.

Posted

Last week, my email changed. Any email I receive is normal...but any older messages that I keep my inbox...don't load or just shows up as code.

Can I access/restore these emails? Or are they lost?

Last week, my email changed. Any email I receive is normal...but any older messages that I keep my inbox...don't load or just shows up as code. Can I access/restore these emails? Or are they lost?
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36

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Toad-Hall
  • Top 10 Contributor
1875 solutions 12736 answers

Please try this: In Thunderbird Help > Troubleshooting Information click on 'Open folder'

A new window opens showing the contents of your 'profile name' folder

Exit Thunderbird now

If POP: Click on 'Mail' folder If Imap: Click on 'ImapMail' folder

Click on the mail account name folder Delete all files that have a .msf extension.

Start Thunderbird.

Please report back on results.

Please try this: In Thunderbird Help > Troubleshooting Information click on 'Open folder' A new window opens showing the contents of your 'profile name' folder Exit Thunderbird now If POP: Click on 'Mail' folder If Imap: Click on 'ImapMail' folder Click on the mail account name folder Delete all files that have a '''.msf''' extension. Start Thunderbird. Please report back on results.
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Matt
  • Top 10 Contributor
  • Moderator
3419 solutions 23728 answers

try right clicking the folder in the folder pane, then properties and then repair.

try right clicking the folder in the folder pane, then properties and then repair.
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