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TB has started asking for my password but refuses to accept it. "Enter new PW" does not help. Help!!

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  • 2 have this problem
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  • Last reply by Truman
  • Solved

Others report the same problem! TB refuses to connect to the server and does not really want a new PW but refuses the old one. I am completely cut off from the internet and am very unhappy!

Others report the same problem! TB refuses to connect to the server and does not really want a new PW but refuses the old one. I am completely cut off from the internet and am very unhappy!

Chosen solution

Well you certainly will not be able to check email with Thunderbird if you have no Internet. You need to fix that first.

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Chosen Solution

Well you certainly will not be able to check email with Thunderbird if you have no Internet. You need to fix that first.