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Website works in Chrome, IE, Safari, mobile. Broken in FF: Missing header, most images, broken span/div structures

Posted

I get "Skip to Content" at the top of the web site.

Website is https://simplexmerchantservices.com It's built using latest WP and Elementor Pro Using Cloudflare CDN It does not work for me or any of my employees in Firefox. I tried FF Safe Mode - no change. FF ver 73.0 64-bit

Cache/Data cleared New FF install

I get "Skip to Content" at the top of the web site. Website is https://simplexmerchantservices.com It's built using latest WP and Elementor Pro Using Cloudflare CDN It does not work for me or any of my employees in Firefox. I tried FF Safe Mode - no change. FF ver 73.0 64-bit Cache/Data cleared New FF install
Attached screenshots

Chosen solution

THANK YOU! Solution for me was the following: In WordPress I used Webcraftic Clearfy Plugin. Just disabling did not work as it kept the preload settings. I have re-enabled it, went to Performance->Minify (HTML/JS/CSS) -> CSS Options -> Inline and Defer CSS? -> OFF

Clear cash and all is perfect.

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Additional System Details

Installed Plug-ins

None / Safe Mode

Application

  • Firefox 73.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
  • Support URL: https://support.mozilla.org/1/firefox/73.0/WINNT/en-US/

Extensions

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.1 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 1070
  • adapterDescription2: Intel(R) UHD Graphics 630
  • adapterDeviceID: 0x1be1
  • adapterDeviceID2: 0x3e9b
  • adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_f191b2441222843d\nvldumd.dll
  • adapterDrivers2: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterRAM: 8192
  • adapterRAM2: 0
  • adapterSubsysID: 08761028
  • adapterSubsysID2: 08761028
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x8086
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: {u'key': u''}
  • directWriteEnabled: True
  • directWriteVersion: 10.0.18362.476
  • driverDate: 8-24-2019
  • driverDate2: 9-25-2019
  • driverVendor:
  • driverVendor2:
  • driverVersion: 26.21.14.3615
  • driverVersion2: 26.20.100.7262
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'blocked', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable-no-angle', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable-no-angle', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blocked-has-battery', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked-has-battery', u'message': u'Has battery', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'unavailable', u'description': u'WebRender native compositor', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'unavailable', u'message': u'No DirectComposition usage', u'type': u'runtime'}], u'name': u'WEBRENDER_COMPOSITOR'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}, {u'status': u'disabled', u'description': u'WebGPU', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBGPU'}]}
  • info: {u'DisplayCount': 1, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'CMSOutputProfile': u'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', u'Display0': u'2560x1440@144Hz ', u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • targetFrameRate: 144
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8871 solutions 72573 answers

Helpful Reply

Hi zorrik, it's interesting.

  • If I block scripts from running on your site, everything looks fine. That's the scenario for my first load because I use NoScript.
  • Once I relax that restrictions and let scripts run, the problem appears.

This is caused by using rel="preload" in your style sheet link tags. (There is a <noscript> block which loads the stylesheets directly so that's why the styles are applied when scripts are disabled.)

Unfortunately rel="preload" is not available in Firefox at the moment. This is indicated in the compatibility tables at the bottom of the articles:

It would be simplest and have the broadest compatibility to use rel="stylesheet" for those link tags. You could test whether it makes any performance difference in other browsers that support rel="preload".


If you personally want to test out how well preload works in Firefox, you can toggle a preference, but this isn't something you could rely on users to do:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste prelo and pause while the list is filtered

(3) Double-click the network.preload preference to switch the value from false to true

Hi zorrik, it's interesting. * If I block scripts from running on your site, everything looks fine. That's the scenario for my first load because I use NoScript. * Once I relax that restrictions and let scripts run, the problem appears. This is caused by using rel="preload" in your style sheet link tags. (There is a &lt;noscript> block which loads the stylesheets directly so that's why the styles are applied when scripts are disabled.) Unfortunately rel="preload" is not available in Firefox at the moment. This is indicated in the compatibility tables at the bottom of the articles: * https://developer.mozilla.org/docs/Web/HTML/Preloading_content#Browser_compatibility * https://developer.mozilla.org/docs/Web/HTML/Element/link#Browser_compatibility It would be simplest and have the broadest compatibility to use rel="stylesheet" for those link tags. You could test whether it makes any performance difference in other browsers that support rel="preload". ---- If you personally want to test out how well preload works in Firefox, you can toggle a preference, but this isn't something you could rely on users to do: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste '''prelo''' and pause while the list is filtered (3) Double-click the '''network.preload''' preference to switch the value from false to true
Was this helpful to you? 1
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Chosen Solution

THANK YOU! Solution for me was the following: In WordPress I used Webcraftic Clearfy Plugin. Just disabling did not work as it kept the preload settings. I have re-enabled it, went to Performance->Minify (HTML/JS/CSS) -> CSS Options -> Inline and Defer CSS? -> OFF

Clear cash and all is perfect.

THANK YOU! Solution for me was the following: In WordPress I used Webcraftic Clearfy Plugin. Just disabling did not work as it kept the preload settings. I have re-enabled it, went to Performance->Minify (HTML/JS/CSS) -> CSS Options -> Inline and Defer CSS? -> OFF Clear cash and all is perfect.
Was this helpful to you?
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