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Thunderbird accidentally sends email while I'm still in the middle of writing it

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by bobby17

benchang02
benchang02
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While composing a message, Thunderbird suddenly sends it, unfinished. This happens occasionally, but often enough to be professionally embarrassing when someone gets an email that cuts off in the middle of a sentence. :( I'm a fast but not 100% precise touch typer, and I have a suspicion I'm accidentally hitting some hotkey combination, like reaching for Ctrl-I for italics and instead hitting Ctrl-Something-Else for Send Message. Any suggestions how to debug this or stop it from happening?

While composing a message, Thunderbird suddenly sends it, unfinished. This happens occasionally, but often enough to be professionally embarrassing when someone gets an email that cuts off in the middle of a sentence. :( I'm a fast but not 100% precise touch typer, and I have a suspicion I'm accidentally hitting some hotkey combination, like reaching for Ctrl-I for italics and instead hitting Ctrl-Something-Else for Send Message. Any suggestions how to debug this or stop it from happening?

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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The shortcut for Send Now is Ctrl+Enter, which is commonly used in word processors to create a page break. It might be confused with new paragraph (Enter) in TB if one is also working a lot with Word.

benchang02
benchang02 Question owner
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Ohhhhh that's probably it. not on purpose, I only use that combo for pagebreaks in Excel :) But I could easily see situations where I'm hitting it by mistake, like going for a double quote (shift+') and reaching both pinky fingers a little too far.

Is there a way to disable that keyboard shortcut?

sfhowes
sfhowes
  • Top 10 Contributor
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There was an add-on, keyconfig, to customize shortcuts, but it's for TB 60 and lower. There might be a 3rd-party key customizing app that works.

bobby17
bobby17
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While composing an email I've noticed it shows up in my in box before I am done and clicked sent. Any suggestions?