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Why don't my Firefox extensions save?

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Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!

Hi, I am using Firefox sync. Yet every time I use firefox and download extensions none of them save if I quit Firefox. My bookmarks don't save either. Why is this and how can I change it? Very frustrating!
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:72.0) Gecko/20100101 Firefox/72.0

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Wesley Branton
  • Top 10 Contributor
703 solutions 5588 answers

It sounds like you are probably running Firefox directly from the *****.dmg file instead of saving the Firefox program directly to your computer. Doing so causes this type of issue because every time you open Firefox it's detected as a new installation and a new blank profile is created.

You can verify this is the case by going to the about:profiles page in Firefox. That page will probably contain a ton of profiles; one for each time you opened Firefox.

You need to copy the firefox.app file from the *****.dmg into the Applications folder on your computer.

See How to download and install Firefox on Mac for more information.

Hope this helps.

It sounds like you are probably running Firefox directly from the <code>*****.dmg</code> file instead of saving the Firefox program directly to your computer. Doing so causes this type of issue because every time you open Firefox it's detected as a new installation and a new blank profile is created. You can verify this is the case by going to the <code>about:profiles</code> page in Firefox. That page will probably contain a ton of profiles; one for each time you opened Firefox. You need to copy the <code>firefox.app</code> file from the <code>*****.dmg</code> into the <code>Applications</code> folder on your computer. See [[How to download and install Firefox on Mac]] for more information. Hope this helps.
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