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Upgrade to thunderbird 68.4.1 from 60.9.1 issue

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Hello,

I'm running Mac OS 10.14 and keep having to revert back to 60.9.1 which works soundly. Here is what I tried so far:

1. Updated to 68.3.1 and when restarted Tbird, it was blank, unresponsive, nothing worked. I don't have any plugins, I don't use Lighting and got rid of it a while back. I just use the mail client. When I click on "About Thunderbird" the Updating text keeps having a little circle spin next to it non-stop. This also is the case for any 68.x.x versions below 3.1 in my case.

2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up.

This is very, very frustrating. When will an actual fix come out?

My questions then:

1. As I asked above, when the heck is a working copy going to be out that will not break the Tbird mail client?

2. In the meantime, how can I disable automatic updates and just stay on 60.9.1 until I want to updatmanually? Right now, after a day or two, the new version gets downloaded automatically and it forces me to upgrade to 68.3.1 when I restart the client so I have to revert back again.

Thank you for your attention and help.

Hello, I'm running Mac OS 10.14 and keep having to revert back to 60.9.1 which works soundly. Here is what I tried so far: 1. Updated to 68.3.1 and when restarted Tbird, it was blank, unresponsive, nothing worked. I don't have any plugins, I don't use Lighting and got rid of it a while back. I just use the mail client. When I click on "About Thunderbird" the Updating text keeps having a little circle spin next to it non-stop. This also is the case for any 68.x.x versions below 3.1 in my case. 2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up. This is very, very frustrating. When will an actual fix come out? My questions then: 1. As I asked above, when the heck is a working copy going to be out that will not break the Tbird mail client? 2. In the meantime, how can I disable automatic updates and just stay on 60.9.1 until I want to updatmanually? Right now, after a day or two, the new version gets downloaded automatically and it forces me to upgrade to 68.3.1 when I restart the client so I have to revert back again. Thank you for your attention and help.

Chosen solution

re :2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up.

Try info at this blog: https://thunderbirdtweaks.blogspot.com/

In a few cases, the 'global-messages-db.sqlite' file located in the 'profile name' folder has caused issues, so exit Thunderbird and delete that file. It is used by the global search and will get rebuilt.

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Question owner

A follow up to this issue.

1. I figured out how to prevent auto updates from running. Not sure how I was missing it before but the option is under the Advanced tab in Thunderbird Preferences. Go to Update sub tab and choose the Notify me but don't install updates as the option. Just make sure to do it when offline or your instance will already downgrade the update before you can turn the feature off.

2. After upgrading to 68.4.1 I only copied the perf.js file from my existing profile to the new profile and when I started it up, I did see all my mailboxes finally show instead of just blank panes. However my old sub folders and sent mails and so on did not carry over. I use pop and not imap for several reasons so I do need those sent, trash and other custom sub folders to show up.

Instead of me copying my old profile file by file does anyone know which folder/files cause the incompatibility issues between my old 60.9.1 profile and the 68.4.1 system? Or what files and folders, in addition to perf.js do I need to copy over so I retain the old folders and their contents as well as emails, passwords, signatures and so on?

Thanks

A follow up to this issue. 1. I figured out how to prevent auto updates from running. Not sure how I was missing it before but the option is under the Advanced tab in Thunderbird Preferences. Go to Update sub tab and choose the Notify me but don't install updates as the option. Just make sure to do it when offline or your instance will already downgrade the update before you can turn the feature off. 2. After upgrading to 68.4.1 I only copied the perf.js file from my existing profile to the new profile and when I started it up, I did see all my mailboxes finally show instead of just blank panes. However my old sub folders and sent mails and so on did not carry over. I use pop and not imap for several reasons so I do need those sent, trash and other custom sub folders to show up. Instead of me copying my old profile file by file does anyone know which folder/files cause the incompatibility issues between my old 60.9.1 profile and the 68.4.1 system? Or what files and folders, in addition to perf.js do I need to copy over so I retain the old folders and their contents as well as emails, passwords, signatures and so on? Thanks
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Question owner

Sorry in my follow up I meant 'download' not downgrade in point 1. Can't edit the post for some reason.

Sorry in my follow up I meant 'download' not downgrade in point 1. Can't edit the post for some reason.
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Toad-Hall
  • Top 10 Contributor
1865 solutions 12650 answers

Chosen Solution

re :2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up.

Try info at this blog: https://thunderbirdtweaks.blogspot.com/

In a few cases, the 'global-messages-db.sqlite' file located in the 'profile name' folder has caused issues, so exit Thunderbird and delete that file. It is used by the global search and will get rebuilt.

re :''2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up. '' Try info at this blog: https://thunderbirdtweaks.blogspot.com/ In a few cases, the 'global-messages-db.sqlite' file located in the 'profile name' folder has caused issues, so exit Thunderbird and delete that file. It is used by the global search and will get rebuilt.
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Question owner

Thank you. Will give it a go when I have the chance and let you know.

Thank you. Will give it a go when I have the chance and let you know.
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Question owner

Hi Toad,

Thank you for your help. I read over the link and I assume you wanted me to try and use the fix for lost profile at the very beginning? I don't see anything else there that is relevant to my case, unless I missed something? If it was the very first tutorial, it doesn't apply to my case since my profile is there and when it's loaded, it's just blank.

You think that by rebuilding the sqlite file you mentioned may make my profile usable again on the new version?

Thank you

Hi Toad, Thank you for your help. I read over the link and I assume you wanted me to try and use the fix for lost profile at the very beginning? I don't see anything else there that is relevant to my case, unless I missed something? If it was the very first tutorial, it doesn't apply to my case since my profile is there and when it's loaded, it's just blank. You think that by rebuilding the sqlite file you mentioned may make my profile usable again on the new version? Thank you
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Wayne Mery
  • Top 25 Contributor
  • Moderator
602 solutions 5776 answers

tyomak said

You think that by rebuilding the sqlite file you mentioned may make my profile usable again on the new version? Thank you

This is one possibility. Look forward to your results

''tyomak [[#answer-1280600|said]]'' <blockquote> You think that by rebuilding the sqlite file you mentioned may make my profile usable again on the new version? Thank you </blockquote> This is one possibility. Look forward to your results
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Question owner

Hello,

Finally had a chance to test this. Glad to report that deleting the messages sqlite file mentioned in this thread fixed my issue and everything now shows up when running older 68.4.1 version. Thank you for the help!

Hello, Finally had a chance to test this. Glad to report that deleting the messages sqlite file mentioned in this thread fixed my issue and everything now shows up when running older 68.4.1 version. Thank you for the help!
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dbmunson 0 solutions 1 answers

60.9.0 & 60.9.1 were both failing any update to any version of the 68.x.x versions, displaying blank screens. As noted below, shutting down the 'blank' updated 68.x.x Thunderbird, deleting the 'global-messages-db.sqlite' and restarting Thunderbird has resolved the issue. Tested with multiple versions 68.x.x updating 60.9.0. Thank you!

Toad-Hall said

re :2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up. Try info at this blog: https://thunderbirdtweaks.blogspot.com/ In a few cases, the 'global-messages-db.sqlite' file located in the 'profile name' folder has caused issues, so exit Thunderbird and delete that file. It is used by the global search and will get rebuilt.
60.9.0 & 60.9.1 were both failing any update to any version of the 68.x.x versions, displaying blank screens. As noted below, shutting down the 'blank' updated 68.x.x Thunderbird, deleting the 'global-messages-db.sqlite' and restarting Thunderbird has resolved the issue. Tested with multiple versions 68.x.x updating 60.9.0. Thank you! ''Toad-Hall [[#answer-1280582|said]]'' <blockquote> re :''2. I just tried updating to 68.4.1, the same thing happened. Except this time when I go to About Thunderbird it does show "It's up to date", so at least there is that. I tried to copy over the profile but the new system doesn't pick it up, none of my mailboxes show up. '' Try info at this blog: https://thunderbirdtweaks.blogspot.com/ In a few cases, the 'global-messages-db.sqlite' file located in the 'profile name' folder has caused issues, so exit Thunderbird and delete that file. It is used by the global search and will get rebuilt. </blockquote>
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