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How to fix this: EPERM: operation not permitted, scandir '

  • 7 replies
  • 2 have this problem
  • 483 views
  • Last reply by McCoy

acac12
acac12

I am unable to download anything because this message pops up at the download folder location selection stage and prevents me from continuing. How can I fix this?

I am unable to download anything because this message pops up at the download folder location selection stage and prevents me from continuing. How can I fix this?
Attached screenshots

Chosen solution

Hello acac12,

Maybe you could check to see if you have granted permission to access certain folders :

https://nektony.com/duplicate-finder-free/folders-permission

Also (even though this works on Mojave), maybe this might work for you :

http://osxdaily.com/2018/10/09/fix-operation-not-permitted-terminal-error-macos/

(edit typo)

Read this answer in context 👍 1

All Replies (7)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi acac12, what method are you using the save the file? In the image, it looks a bit like Video DownloadHelper. On their support forum, I see a few threads mentioning EPERM. Do any of these help:

eperm (in Video DownloadHelper Q&A) - Google Groups Search

acac12
acac12 Question owner

Those threads don't relate to the specific error message I am getting. This error message prevents any downloads using video downloadhelper.

I removed both firefox and video downloadhelper and reinstalled but the problem remained, hence my post here.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Does the problem occur when you are not using Video DownloadHelper, or is the problem only using the add-on?

McCoy
McCoy

Chosen Solution

Hello acac12,

Maybe you could check to see if you have granted permission to access certain folders :

https://nektony.com/duplicate-finder-free/folders-permission

Also (even though this works on Mojave), maybe this might work for you :

http://osxdaily.com/2018/10/09/fix-operation-not-permitted-terminal-error-macos/

(edit typo)

Modified by McCoy

acac12
acac12 Question owner

McCoy said

Hello acac12, Maybe you could check to see if you have granted permission to access to certain folders : https://nektony.com/duplicate-finder-free/folders-permission Also (even though this works on Mojave), maybe this might work for you : http://osxdaily.com/2018/10/09/fix-operation-not-permitted-terminal-error-macos/ (edit typo)


Changing the permission for Firefox in the Privacy tab resolved the problem.

Thank you very much.

sudhir.r
sudhir.r

Hi McCoy, which settings did you change on your permissions on Firefox for the downloads to work. I have the same EPERM error and i have Firefox version 71.0 .

McCoy
McCoy

sudhir.r said

Hi McCoy, which settings did you change on your permissions on Firefox for the downloads to work. I have the same EPERM error and i have Firefox version 71.0 .

Hello sudhir.r,

I didn't, as I never needed to ....

Two things I'd like to suggest :

  1. Please update Firefox to the latest version (75.0).
  2. Maybe start your own thread, using this link :

https://support.mozilla.org/en-US/questions/new/desktop/other

(you'll have to scroll down to the bottom of the page)