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Can't open pdf within Firefox anymore? What changed? Used to work fine

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On my bank website tried to open pdf statement and doesn't open. Also tried to open link to a pdf from a websearch and won't open. This used to work fine in Firefox. What's changed?

On my bank website tried to open pdf statement and doesn't open. Also tried to open link to a pdf from a websearch and won't open. This used to work fine in Firefox. What's changed?

Chosen solution

Thanks. I don't have a "Preview in Firefox" option, but while there I changed the setting to open pdfs using Acrobat Reader which fixed the issue. Appreciate the quick reply.

Best. H

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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jscher2000
  • Top 10 Contributor
8966 solutions 73474 answers

Helpful Reply

Hi hdse, does Firefox give an error message, or just nothing happens?

Could you check your setting for PDFs and see whether it is set to "Preview in Firefox" to view PDFs in a tab: View PDF files in Firefox.

If you do not have a "Preview in Firefox" option, or it doesn't help, try "Always ask" so you get a choice of whether to Open using your external reader or Save.

Any difference?


Do you have any add-ons that block popups? Some sites may launch PDFs into a popup window and overly aggressive popup blockers could be a problem in that case.

Hi hdse, does Firefox give an error message, or just nothing happens? Could you check your setting for PDFs and see whether it is set to "Preview in Firefox" to view PDFs in a tab: [[View PDF files in Firefox]]. If you do not have a "Preview in Firefox" option, or it doesn't help, try "Always ask" so you get a choice of whether to Open using your external reader or Save. Any difference? ---- Do you have any add-ons that block popups? Some sites may launch PDFs into a popup window and overly aggressive popup blockers could be a problem in that case.
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Chosen Solution

Thanks. I don't have a "Preview in Firefox" option, but while there I changed the setting to open pdfs using Acrobat Reader which fixed the issue. Appreciate the quick reply.

Best. H

Thanks. I don't have a "Preview in Firefox" option, but while there I changed the setting to open pdfs using Acrobat Reader which fixed the issue. Appreciate the quick reply. Best. H
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Question owner

Still strange that it worked fine until today.

Still strange that it worked fine until today.
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bytes_4friend 0 solutions 1 answers

I had this issue and this fixed it for me. Goto Preferences/General/Applications

Scroll through the list to find PDF and make sure the option right of it is set to "Preview in FIrefox". I'm using a Mac but being tis is a FireFox interface it should be similar on Windows

I had this issue and this fixed it for me. Goto Preferences/General/Applications Scroll through the list to find PDF and make sure the option right of it is set to "Preview in FIrefox". I'm using a Mac but being tis is a FireFox interface it should be similar on Windows
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